Good news stories

"Not only is hospitality one of the UK’s biggest revenue generators, employing more people than the aeronautics, pharmaceutical and automotive industries combined... but what even is a community without restaurants? Hospitality Delivers is a way of keeping track of the brilliant ways the industry is fighting back, and allowing those of us who love it to help with our support. "
Marina O’ Loughlin, The Sunday Times Restaurant Critic

Here we highlight a selection of recent good news stories that show the length and breadth the hospitality industry is going to in order to support the emergency services and society's most vulnerable.

Hospitality Action has launched an industry-wide survey into current attitudes towards mental health and stress in the hospitality sector in light of recent added pressures caused by the pandemic.

The survey builds on an initial study first commissioned in 2018, which found almost half (46%) of respondents had struggled with a mental health issue in the last 12 months.

Hospitality Action chief executive Mark Lewis said: ‘We know from the increased calls to our helpline and the unprecedented demand for financial assistance that people at all levels in the industry are currently experiencing extreme pressure.

“We wanted to take the temperature now, during this difficult time, to discover how Hospitality Action and other agencies in the sector can come together to support the industry during its most challenging time.”

He added that while many people in the industry may be struggling with their mental health, the sector had made “huge progress” over the last two years to “challenge taboos and to encourage more honesty and openness” in the workplace around mental health.

The industry charity anticipates that the findings will allow it to develop its mental health provision, which is run in partnership with Compass UK & Ireland and includes access to counseling services and a range of resources for managers and staff to improve mental wellbeing in the workplace.

The survey can be found here and takes just a few minutes to complete.