Over 25% of UK hotel operators Remain Open to Help the NHS

A study by HOSPA, the Hospitality Professionals Association, has found that more than 25% of UK hotel operators – covering groups, smaller chains and independents – have remained open in some capacity during the COVID-19 pandemic to help the NHS and other key workers.

In addition to helping the NHS, some 9% of hotel operators have offered rooms or support to the homeless.

Jane Pendlebury, CEO of HOSPA, said: “The coronavirus crisis has had a catastrophic effect on hotels’ income. Despite this, there are a large proportion of hoteliers who have continued to offer their services to those who need them; namely NHS workers, other key workers and the homeless and vulnerable. Such a strong sense of altruism in the industry shouldn’t really be a surprise given the nature of hospitality – that of looking after others. However, it does serve to underline the resilience and determination of the sector.”

Painting by: Olivia (10) and Holly (7) from Bushey, Hertfordshire